Coronavirus update: How Carolina Farm Credit will continue to serve you

3.27.2020 Update 
Watch the latest from President & CEO, Vance Dalton here
Please contact your local branch to make an appointment prior to visiting.  Find your local branch here

 

To our valued member-borrowers and friends,

Carolina Farm Credit would like to take this opportunity to inform you of the steps we’re taking to keep our member-borrowers and employees safe, and our systems and services running, in response to the new coronavirus (COVID-19).

We have activated our Business Continuity and Disaster Recovery Plan, which includes a comprehensive response that follows guidance from the Centers of Disease Control and Prevention (CDC) and state and local health agencies in the areas we serve. Our ultimate goal is to ensure that we have a dynamic and appropriate response to the risk caused from this virus. 

During this time of stress and uncertainty, we want to make sure you have access to all the financial services we offer. We’re making attempts to keep our offices open. Social distancing is being encouraged, rest assured you can access your accounts and services without visiting a branch. You can access our online banking platform, download our mobile app by searching “Carolina Farm Credit” in the Google Play Store or Apple Store, or by calling us at 800.521.9952.

You can find a step-by-step guide to setting up your online banking here.

As always, payments can be mailed to:

Farm Credit Processing Center
PO Box 650831
Dallas, TX 75265-0831

Please contact your local branch to make an appointment prior to visiting. 

A full list of branch offices and their addresses and phone numbers can be found here.

Another resource available during this time is our Member Assistance Program, our MAP provides multiple benefits and services such as: assessment and counselling, legal services, financial services, and online services free of charge to Carolina Farm Credit members.

You can find the latest information on the coronavirus and how to limit your risk of infection by calling the CDC hotline at 1-800-232-4636 or by visiting www.cdc.gov/covid19.

As always, our highest priorities are the health and safety of our member-borrowers and employees, as well as the communities we serve. If there’s anything that we can do to assist you, please don’t hesitate to reach out to your loan officer. 

Hear from our President & CEO, Vance C. Dalton here

Thank you for the opportunity to serve you. Remember: We’re in this together. 

Vance C. Dalton
Chief Executive Officer